Closely monitor communication with customers on all channels such as, Facebook fanpage, Instagram, Line OA, email, Ticket, Live Chat and other channels, including with a unified management for maximum efficiency.
Handling problems of slow response, inaccurate information, and employees on leave.
Allows you to maintain communication through email as a team and you can also monitor the accuracy of the information that the customer advisory team will never miss a reply to the emails of your customers’ concerns.
TESTIMONIAL
Comprehensive system for selling products in Thailand.
Selling products will never end in only a place. You need to have multiple sales channels and centralize communication management because communication with customers is the utmost importance.
Manage all communication through Mobile APP
Create flexibility of work to enable the organization to work, communicate, and respond anywhere and anytime from both external and internal communications. It is more secure with international standard encryption for business-style communications.